Donor Fundraising Policy
This Donor Fundraising Policy covers all mobile and web applications developed by FeatsClub Inc. These include FeatsClub, FeatsNow, and FeatsClub white-labeled applications (including, without limitation, SevaGlobal), regardless of the branding under which they are offered to end users. This Policy includes provisions of general applicability, as well as provisions specific to donors located in the United States and donors located in India; where a country-specific provision applies to you, it supplements, and does not replace, the general provisions of this Policy.
Last Modified: July 13, 2026
At FeatsClub, all donations and fundraising efforts are conducted exclusively by verified, registered organizations on our platform. To promote a safe and transparent environment, donors must adhere to the following guidelines:
Tax Deductibility & Nonprofit Verification
FeatsClub does not verify the tax-exempt status of organizations on our platform. A "Nonprofit – Self-declared" label may appear on an organization’s donation page, but this self-declaration is not a verification by FeatsClub.
Before claiming a tax deduction for any donation made through FeatsClub, donors should:
Independently verify the organization's 501(c)(3) status at the IRS Tax Exempt Organization Search (for US organizations), or the organization's equivalent registration for organizations in other jurisdictions.
Request an official tax receipt directly from the organization.
Consult a qualified tax advisor for any questions about deductibility.
FeatsClub does not issue tax receipts. Any tax receipt a donor receives is issued by the organization, not by FeatsClub. FeatsClub is not responsible for the accuracy or validity of any tax claim made in connection with a donation.
Currency, eligibility, and deductibility rules vary by jurisdiction. Donors outside the United States should consult local tax authorities for guidance applicable to their country of residence.
Donor Responsibility
Verification: Donors must verify the organization they wish to support before making any donations. Contributions should only be made to organizations the donor is familiar with and whose purpose aligns with their values.
Purpose Clarity: Donors should ensure they understand the specific purpose of the fundraising campaign and trust the organization conducting it. FeatsClub strongly discourages donations to unfamiliar organizations or organizers.
Due Diligence Reminder: Donors are responsible for assessing the legitimacy and mission of any organization they support on FeatsClub. FeatsClub encourages donors to perform reasonable due diligence before donating.
Processing Charges and Deductions
Donation Processing Charges
All donations made to organizations on FeatsClub are subject to processing charges, which cover FeatsClub’s operational costs and fees from payment facilitators. These charges are transparently communicated to the organizations as part of their fundraising campaign setup. Donors should be aware that their donations reach the organization after deducting these charges.
For certain FeatsClub white-labeled deployments, donations may be processed through a payment aggregator account designated and controlled by the applicable white-label promoter or partner, rather than FeatsClub’s own aggregator account. Any such arrangement is disclosed in a supplemental addendum specific to that deployment, such as the SevaGlobal addendum below.
On-Behalf Campaigns
Users may create campaigns on behalf of organizations, provided they have obtained permission from the organization. Both FeatsClub and the organization reserve the right to terminate any on-behalf campaign if it is found to violate organizational or platform guidelines or to be misaligned with the organization’s mission or goals.
FeatsClub's Role and Limited Liability
Facilitation of Engagement
FeatsClub serves as a platform to connect organizations with their existing and potential followers, members, and supporters who have a vested interest in the organization’s mission.
Platform Liability
FeatsClub is not involved in the direct management, distribution, or oversight of funds raised on the platform. FeatsClub is not responsible for any misused or misappropriated funds. Donors agree to hold FeatsClub harmless from any disputes arising from donations made through the platform.
Dispute Resolution and Refund Policy
Resolution through Organization
Donors are encouraged to resolve any disputes directly with the organization. FeatsClub may assist by facilitating contact but does not guarantee or manage refunds.
No Guarantee of Refunds
FeatsClub does not offer refunds for donations. Donors are advised to donate only if they fully trust the organization and understand that donations are final.
Dispute Assistance
If a dispute cannot be resolved directly, FeatsClub may facilitate mediation at its discretion but is not liable for outcomes or refunds.
Privacy and Data Security
Confidentiality During Investigations
FeatsClub will maintain the confidentiality of all donor and organization information during any investigation, in compliance with relevant data protection laws, such as the GDPR or CCPA (where applicable) and India’s Digital Personal Data Protection Act, 2023 (where applicable).
Adherence to FeatsClub Terms of Use for Users
In addition to this Fundraising Policy, all donors and users must adhere to FeatsClub’s Terms of Use for Users, agreed to upon registration. Violations of these Terms of Use may result in account suspension or termination.
Modification of Policy
FeatsClub reserves the right to modify this policy at any time. If the policy is modified, FeatsClub will post the updated policy on the platform or notify users directly. All donations made before the effective date of the modification are subject to the previous policy terms.
Liability and Indemnification
By using FeatsClub’s platform, donors agree to waive FeatsClub’s liability in relation to any misuse of donated funds. FeatsClub is a facilitation platform and is not responsible for the fundraising activities or fund management practices of registered organizations.
Governing Law
This Policy is governed by the laws of the State of Missouri, and any disputes will be resolved exclusively in the courts located in Chesterfield, Missouri, in accordance with the governing law clause in FeatsClub’s Terms of Use.
India-Specific Terms
This section applies to donors located in India, and to donors elsewhere contributing to Organizations located in India, and supplements, rather than replaces, the rest of this Policy.
Contracting Entity and Grievance Officer
For activity occurring in India, FeatsClub is represented by FeatsClub India Private Limited. Grievances relating to this Policy may be submitted to:
Grievance Officer
Featsclub India Private Limited
#209, 2nd Main, Vikram Nagar, ISRO Layout,
Bangalore South, Karnataka 560078
Email: appsupport@featsclub.com
Payment Gateway
Donations to Organizations located in India are processed through an India-based payment gateway, regardless of the donor’s location. Donors contributing to an Organization in India, including donors located outside India, will be directed through this India payment gateway to complete their donation, and the transaction may be processed in Indian Rupees (INR).
Nonprofit Tax Status in India
Similar to the "Nonprofit – Self-declared" label described above, an Indian organization may self-declare its 12A/12AB registration (income tax exemption) or 80G registration (donor tax-deduction eligibility) status; such self-declaration is not verified by FeatsClub. Before claiming any tax benefit for a donation to an Indian organization, donors should independently request the organization’s 80G certificate and consult a qualified tax advisor.
Foreign Contribution (Regulation) Act, 2010 (FCRA)
Donors located outside India contributing to an Organization located in India should be aware that such contributions may constitute a “foreign contribution” under India’s Foreign Contribution (Regulation) Act, 2010 (“FCRA”), which requires the receiving Organization to hold valid FCRA registration or prior permission. FeatsClub does not verify an Organization’s FCRA status. Donors are encouraged to confirm an Organization’s FCRA registration directly with the Organization before contributing.
Consumer and Data Protection
Nothing in this Policy is intended to limit any right a donor in India may have under the Consumer Protection Act, 2019, the Digital Personal Data Protection Act, 2023, or other applicable Indian law, that cannot be waived or excluded by agreement.
Addendum: SevaGlobal
This addendum applies specifically to the SevaGlobal white-labeled deployment of FeatsClub, and supplements, rather than replaces, the rest of this Policy, including the India-Specific Terms above.
For SevaGlobal, donations are facilitated by Aarogya Seva (the “Promoter”) through Aarogya Seva’s own payment aggregator account, rather than through FeatsClub’s aggregator account. Aarogya Seva’s registered address is:
Aarogya Seva
35 T Marlappa Road
Jayanagar 1 Block
Bengaluru, 560011, India
Contact Us
For any questions or further assistance regarding this policy, please contact FeatsClub support at:
FeatsClub Inc.
16948 BottleBrush Ct, Chesterfield, Missouri, 63005
Email: appsupport@featsclub.com