NGOs & Onboarding
Get your organization started
Setting up your NGO, events, volunteering campaigns, donations or memberships — our onboarding team will help you go live.
Contact Us
Technical Support
App, login & payment help
Something not working — a bug, a login problem, a payment or ticket issue? Our technical support team will sort it out.
Contact UsWe typically respond within 1–2 business days (IST). Please include your organization or account name so we can help faster.
Frequently asked questions
What is SevaGlobal?
SevaGlobal is an all-in-one platform for NGOs and non-profits in India to run volunteering campaigns, community service, events, ticketing, donations and fundraising in one place — and to give volunteers verifiable, endorsed certificates and proof of their service. It is promoted by Aarogya Seva and powered by FeatsClub India Pvt. Ltd.
How do I get my NGO onboarded?
Contact us with your organization's name and a short note about what you'd like to run. Our onboarding team will help you set up your organization, events, campaigns and payments and get you live.
Is SevaGlobal free to use?
Yes — SevaGlobal is free to start. Creating an account, volunteering, running free events and managing small groups are all free. Standard fees apply for ticketing, donations and paid memberships, as described in our Ticket Policy and Funds — Organizers pages. For advanced features, certifications and pricing, contact us.
How do volunteers earn certificates and proof of service?
When an organizer endorses your participation in an activity, SevaGlobal records your hours and awards Seva Points. You can then download an endorsed certificate and a verifiable report of your service to share on LinkedIn, with schools, or with employers.
How do donations and ticket payments work?
Payments are collected securely in Indian Rupees (₹) through a trusted payment gateway, Cashfree. SevaGlobal does not store any payment or card information — it is handled entirely by the gateway. Donors and ticket buyers receive a receipt, and organizers can track all funds in their dashboard. For specifics, see Funds — Donors, Funds — Organizers and the Ticket Policy.
How do I delete my account or my data?
You can delete your account and data directly in the app: open the Drawer menu → Settings → Account Management. If you need help, contact us. We handle deletion in line with our Privacy Policy.
Which platforms is SevaGlobal available on?
Who do I contact for technical problems?
For app bugs, login issues, payment failures or anything technical, contact our technical support team. For onboarding and NGO questions, contact our onboarding team.