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Privacy Policy

Featsclub Inc | Featsclub India Private Limited

This Privacy Policy covers all mobile and web applications developed by FeatsClub Inc. These include FeatsClub, FeatsNow, and FeatsClub white-labeled applications (including, without limitation, SevaGlobal), regardless of the branding under which they are offered to end users. This Policy includes provisions of general applicability, as well as sections specific to users in the United States and users in India; where a country-specific section applies to you, it supplements, and does not replace, the general provisions of this Policy.

Last updated: May 03, 2026

1. Introduction

FeatsClub Inc. ("FeatsClub" or "We") respect your privacy and are committed to protecting it through our compliance with this Privacy Statement.

This Privacy Statement describes the types of Personal Information we may collect from you or that you may provide when you use our application (the "App") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

"Personal Information" as used in this Statement means information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to a specific natural person. It does not include information that is considered anonymous, de-identified, or aggregated by applicable law.

This Privacy Statement applies to the information we collect:

Please read this Privacy Statement carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our App. By accessing or using the App, you agree to this Privacy Statement. This Privacy Statement may change from time to time. Your continued use of the App after we make changes is deemed to be acceptance of those changes, so please check the Privacy Statement periodically for updates.

FeatsClub operates a public consumer database that most web and mobile-app users interact with directly. Some educational institutions also use FeatsClub under a school-tenant agreement, with their own logically separate database.

For users located in India, Personal Information is processed by FeatsClub India Private Limited, our Indian subsidiary, acting jointly with FeatsClub Inc. as data fiduciary under the Digital Personal Data Protection Act, 2023 ("DPDP Act"). References to "FeatsClub," "we," "us," or "our" in this Statement, when applied to users in India, include FeatsClub India Private Limited.

The section titled "Rights Under The Family Education Rights and Privacy Act (“FERPA”) applicable to School Tenant Deployments" describes additional protections that apply in school-tenant deployments. Where that section conflicts with another part of this Statement, the "Rights Under The Family Education Rights and Privacy Act (FERPA)" section controls as to education records held on a School’s behalf.

2. Children Under the Age of 13

This section reflects the requirements of the U.S. Children’s Online Privacy Protection Act (COPPA), which applies to children under 13.

The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, "COPPA") require us to inform parents and legal guardians (as used in this section, "parents") about our practices for collecting, using, and disclosing personal information from children under the age of 13 ("children"). It also requires us to obtain verifiable consent from a child’s parent for certain collection, use, and disclosure of the child’s personal information.

This section notifies parents of:

This section only applies to children under the age of 13 and supplements the other provisions of this privacy policy.

3. Information We Collect from Children

FeatsClub helps children build a portfolio of extracurricular activities, participation, and achievements from an early age. Before a child turns 13 (or reaches the applicable age of majority), a parent or guardian is the sole account holder and controls this portfolio and all interactions on the child's behalf, with the intention of transferring control of the portfolio to the child when appropriate.

FeatsClub does not knowingly issue or maintain a separate login or session for a child, and does not knowingly collect information directly from a child through independent use of the App.

We only collect as much information about a child as is reasonably necessary for the child to participate in an activity, and we do not condition participation on the disclosure of more personal information than is reasonably necessary.

4. Information We Collect Directly

When a parent or guardian creates a profile for their child under their own account, they provide the following information on their child's behalf, so that competition results, attendance records, and certificates are correctly attributed to the child by name. This information relates to the child, but is entered and controlled by the parent, and is intended to transfer to the child's own control if and when the child reaches the age of majority and an account transfer occurs:

The parent's own email address, phone number, and login credentials are associated with the parent's account, not with the child's profile. We specify whether information is required or optional when we request it.

The App may offer chat, posting, and other interactive features ("Social Features") to account holders. Because a child does not hold an independent account or session, any use of Social Features on the child’s behalf occurs through the parent’s own account. We encourage parents to use these features responsibly and to be mindful of any information they choose to share.

5. Automatic Information Collection and Tracking

We use technology to automatically collect certain information as a parent's account accesses and navigates through the App, including:

We may combine non-personal information we collect through these technologies with personal information we collect online.

For information about our automatic information collection practices, including how you can opt out of certain information collection, see the "Information We Collect Through Automatic Data Collection Technologies," "Choices About How We Use and Disclose Your Information," and "California & Other U.S. State Privacy Rights" sections of our general Privacy Policy.

6. How We Use Your Child’s Information

We use the information a parent provides about their child to:

We use the information we collect automatically through technology (see Automatic Information Collection and Tracking) and other non-personal information we collect to improve our App and to deliver a better and more personalized experience by enabling us to:

We use event check-in geolocation information, described above, to confirm event attendance and to provide relevant information on local academies, coaches, events, and venues.

7. Our Practices for Disclosing Children’s Information

We do not share, sell, rent, or transfer children’s personal information other than as described in this section.

We may disclose aggregated information about many of our users and information that does not identify any individual or device. In addition, we may disclose children’s personal information:

In addition, if we are involved in a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of FeatsClub’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding or event, we may transfer the personal information we have collected or maintain to the buyer or other successor.

Where children participate in FeatsClub through a School tenant, disclosure of their education records is governed by the section titled "Rights Under The Family Education Rights and Privacy Act (FERPA)" and by the School’s agreement with FeatsClub, in addition to the parental controls described above.

Commitment to Child Safety

FeatsClub is dedicated to providing a safe environment for all users, especially children. We have a zero-tolerance policy towards child sexual abuse and exploitation (CSAE) and are committed to preventing the presence and distribution of child sexual abuse material (CSAM) on our platform.

Compliance with Global Child Safety Laws

In addition to COPPA, FeatsClub complies with all applicable child safety laws and regulations, including the UK’s Age Appropriate Design Code and the EU’s General Data Protection Regulation (GDPR) concerning children’s data.

8. Social Features

The App offers social features, including chat and posting on message boards that enable children to communicate with others through the App. We do not control the types of information your child can send or post through them. We encourage parents to educate their children about safety online and to carefully monitor their children’s use of social features to ensure they do not disclose their personal information through them.

9. Accessing and Correcting Your Child’s Personal Information

At any time, you may review the child’s personal information maintained by us, require us to correct or delete the personal information, and/or refuse to permit us from further collecting or using the child’s information.

You can review, change, or delete your child’s personal information by:

Data Retention

We retain a child’s personal information for as long as the child’s account remains active, since this is necessary for us to continue providing the App and the services described above. If a parent or guardian requests that we delete the child’s account, we delete the associated personal information immediately.

We do not currently automatically delete personal information from accounts that become inactive; a parent or guardian may delete an inactive account at any time via Settings > Account Management, or by emailing us as described above. We expect to introduce automatic deletion timeframes for inactive accounts as our data retention practices mature, and will update this Statement accordingly.

In-App Reporting Mechanism

We have implemented an in-app feature that allows users to report any inappropriate content or behavior. This tool enables users to flag content that may be harmful or violates our community guidelines, ensuring prompt review and action by our moderation team.

Procedures for Handling CSAM

Upon identification of any CSAM, we will:

10. Operators That Collect or Maintain Information from Children

A list of all operators that may collect or maintain personal information from children through the App is available here: Stripe (www.stripe.com), and Cashfree Payments (www.cashfree.com), used for payment processing for transactions in India.

Please direct your inquiries about any operator’s privacy practices and use of children’s information to the operator at its contact information provided.

11. Rights Under The Family Education Rights and Privacy Act (FERPA) applicable to School Tenant Deployments

This section applies only when FeatsClub is provided through a school, college, or other educational institution under a school-tenant agreement, and you access FeatsClub through a school-issued account or school-branded surface.

It does not apply to the public FeatsClub platform, which most users (web and mobile app) interact with directly.

When a school, college, or other educational institution (the "School") contracts with FeatsClub to provide services to its students, certain information we process on the School’s behalf may constitute "education records" under the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g, and its implementing regulations at 34 CFR Part 99 (collectively, "FERPA").

In these deployments, FeatsClub acts as a "school official with a legitimate educational interest" under 34 CFR § 99.31(a)(1)(i)(B), and operates under the direct control of the School with respect to the use and maintenance of those records.

12. Information We Collect About You and How We Collect It

We collect several types of information from and about users of our App, including information:

We collect this information:

Information You Provide to Us

The information we collect on or through our App may include:

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the App, or transmitted to other users of the App or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the App with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

We also may use these technologies to collect information about your online activities over time and across third-party Apps or other online services, including your behavior data to help surface relevant skills related information and services. Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our App and to deliver a better and more personalized service, including by enabling us to:

The technologies we use for this automatic data collection may include:

We may tie information we collect through automatic data collection technologies to Personal Information about you that we collect from other sources or you provide to us.

13. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the App are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our App. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different Apps and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

14. How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your Profile and Account Management sections of App Settings.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

To the extent permitted by applicable law, we also collect, create, process and store information that is not Personal Information such as sets of aggregate data and other de-identified Personal Information that does not reveal your identity.

15. Disclosure of Your Information

We may disclose Personal Information that we collect or you provide as described in this Privacy Statement:

We may also disclose your Personal Information:

16. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:

We do not control third parties’ collection or use of your information to serve interest-based advertising. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI’s App.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional Personal Information rights and choices. Please see sections below for more information.

17. Accessing and Correcting Your Information

You can review and change your Personal Information by logging into the App or the Application and visiting your account profile page.

You may also send us an email at appsupport@featsclub.com to request access to, correct or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App users.

18. California & Other U.S. States Notice at Collection

FeatsClub may collect the following categories of personal data: identifiers (name, alias, IP address, email, account name); personal information under Cal. Civ. Code § 1798.80(e) (financial information); internet or network activity; geolocation data; and inferences drawn from other personal information.

Sources: We receive information from sources as described in the "Information We Collect About You and How We Collect It" section.

FeatsClub’s business and commercial purposes for use: FeatsClub uses personal data to provide FeatsClub services; for product research and development; for marketing and promotions; authentication, integrity, security, and safety; to communicate with you; and for legal reasons.

FeatsClub may permit advertising and analytics services that are intended to deliver advertising to you and/or analyze your interactions, which may constitute a "sale" or "sharing" of data for targeted advertising purposes under certain state privacy laws.

Retention: FeatsClub retains personal data for as long as required to engage in the uses described in this Privacy Statement, unless a longer retention period is required by applicable law.

19. California & Other U.S. State Privacy Rights

Under some U.S. state laws, including the California Consumer Privacy Act of 2018 (as amended by the California Consumer Privacy Rights Act) (CCPA), residents may have a right to access, delete, and correct personal data, and to opt out of the “sale” or “sharing” of personal data for targeted advertising purposes.

FeatsClub does not have actual knowledge that it “sells” or “shares” the Personal Information of consumers under 16 years of age.

Some states provide additional rights to their residents, including the right to appeal a denial of your request. You can do so by replying directly to our denial or emailing appsupport@featsclub.com.

FeatsClub will not discriminate against you for exercising any of these rights.

20. India-Specific Privacy Provisions (Digital Personal Data Protection Act, 2023)

This section applies to users who access the App from India and supplements, rather than replaces, the rest of this Privacy Statement. It reflects our obligations under the Digital Personal Data Protection Act, 2023, and the DPDP Rules, 2025 (together, the “DPDP Act”).

Roles

Under the DPDP Act, FeatsClub (acting through FeatsClub India Private Limited and FeatsClub Inc.) acts as a "Data Fiduciary," and you, as a user in India, are a "Data Principal." "Personal Data" under the DPDP Act has the same practical meaning as "Personal Information" elsewhere in this Statement.

Basis for Processing

We process your Personal Data on the basis of your consent, or for other purposes permitted by the DPDP Act (such as compliance with law or purposes voluntarily provided by you, e.g., organizer/donor coordination for events you register for). You may withdraw consent at any time with the same ease with which it was given, without affecting the lawfulness of processing carried out before withdrawal.

Your Rights

Subject to the DPDP Act and its Rules, you have the right to:

To exercise these rights, contact us at appsupport@featsclub.com. We will require you to verify your identity before acting on a request.

Grievance Redressal

If you have a complaint about how we handle your Personal Data, you may contact our Grievance Officer at appsupport@featsclub.com. We will acknowledge and work to resolve grievances within a reasonable time, and in any event not later than ninety (90) days, consistent with the DPDP Rules. If you remain dissatisfied, you may escalate your complaint to the Data Protection Board of India.

Cross-Border Transfer

Your Personal Data may be transferred to, and processed in, countries outside India, including the United States, where our servers and service providers (including Google Cloud/Firebase) are located. We do not transfer Personal Data to any country or territory restricted by the Central Government of India under the DPDP Act.

Retention

We retain Personal Data only for as long as necessary for the specified purpose for which it was collected, or as required by applicable Indian law, whichever is longer.

21. Sensitive Information

FeatsClub receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information). FeatsClub processes sensitive Personal Information to provide FeatsClub services, for product research and development, for authentication, integrity, security, and safety reasons, to communicate with you, for legal reasons, and with your consent. FeatsClub does not engage in profiling of individuals that would produce a legal or similarly significant effect.

We will acknowledge receipt of your request within 10 business days, and provide a substantive response within 45 calendar days, or inform you of the reason and extension period (up to a total of 90 days) in writing.

22. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and related information will be encrypted.

The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App and Application, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our App or Application.

23. Changes to Our Privacy Statement

It is our practice to post any changes we make to our Privacy Statement on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you either by email to the email address specified in your account or through a notice on the App home page, or through push messaging. The date the Privacy Statement was last revised is identified at the top of the page.

24. Contact Information

To ask questions or comment about this Privacy Statement and our privacy practices or express your concerns, please contact us at: appsupport@featsclub.com or +1 314 629 9754.

Our Grievance Officer under the Digital Personal Data Protection Act, 2023, can be reached at:

Grievance Officer

Featsclub India Private Limited

#209, 2nd Main, Vikram Nagar, ISRO Layout,

Bangalore South, Karnataka 560078

Email: appsupport@featsclub.com

If your grievance is not resolved to your satisfaction, you may approach the Data Protection Board of India.

If you have complaints about our processing of your personal information, you may have the right to contact the applicable supervisory authority.

Chesterfield, Missouri, USA 63005

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